Terms and Conditions
Welcome to the lagenlookboutique.com website, a condition of using our site is that you must accept all our terms and conditions (“the terms”). If you are unable to accept the terms you should refrain from using the site.
The terms and conditions may change from time to time at our discretion. Using the website after changes have been made implies that you have agreed to accept the new changes.
Every care has been taken to ensure the description, photography, specification and colours are correct at the time of publish; however the colour clarity may vary between the natural eye and your computer monitor. We cannot therefore be responsible for slight variations.
All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. All products are stated in different sizes so please refer to the size guide for clarification. If you do need accurate measurements, our staff will be more than happy to measure products for you.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was published. We reserve the right to refuse orders where product information has been mis-published including prices and promotions.
Once you have placed your order and paid for your order through our secure server you will receive an automated email confirming this along with your order number. On receipt of your order we will ensure that your order is processed as quickly as possible. In the unusual circumstance we are unable to provide the goods or have an issue with stock, size, colour or delivery, we will contact you within 24 hours of receiving your order.
In order to purchase goods over www.lagenlookboutique.com, you must hold a valid debit or credit card. You should confirm that the information you supply to our website is correct and complete and relates specifically to you, the customer.
If you have any questions please contact us by:
Phone: 01924 369797
All the prices are correct at time of publish and are displayed in £ sterling. We reserve the right to change them if errors occur. The prices shown have no hidden extras such as tax, delivery and insurance.
Credit Card Payments
Payment methods include:
Visa, Visa Debit, Visa Electron, MasterCard, Switch and Delta via Paypal. We take customer security very seriously.
We do not hold your debit/credit card details on the website or our customer database.
Any purchase or refund made on this website will be subject to English Law and you shall agree to the exclusive jurisdiction of the English courts
Lagenlook Boutique is dedicated to protecting your privacy. We will only use the information that we collect about you lawfully, these include; your name, address, telephone number, e-mail address and credit/debit card details.
We will try to fulfil standard delivery orders within 3 working days. We cannot be held responsible for any delays in the delivery caused by any external circumstances or by other third party companies.
All goods are sent to the delivery address stated when purchasing goods.
It is your responsibility to inspect goods within a reasonable time after their receipt and you will be deemed to have accepted the goods unless you notify us that you want to return your order by sending the goods back to us within 10 days from despatch date. If no such action is taken, we will consider the goods being as described, of satisfactory quality and fit for their purpose, and may not accept any rejection or cancellation at a later date. Your statutory customer rights are not affected.
Standard Returns Policy
You will be required to arrange and pay for the return of the items to us. Items must be returned to us with the original delivery form and with the returns form completed on the reverse of the delivery note. Items must be returned unused, in perfect condition to:
1 Westmorland Street
Until we accept your returned item(s) back to the returns address stated, you are responsible for their safe keeping and taking reasonable care of them. We do not accept liability for packages damaged or lost during transit back to us. We would advise that you send any returns back to us using 1st class recorded delivery to enable you to track your parcel. It is your responsibility to wrap items adequately to prevent damage.
We do not accept returns on pierced earrings
For items bought in one of our retail stores, we are happy to offer an exchange on unsuitable goods for items of the same value or credit note, provided that they are returned with proof of purchase within 7 days. We do not exchange reduced or sale items. Security
We believe that it is important for you to able to shop online with complete confidence so we have created a secure transaction environment for you using established techniques to ensure the integrity of all sensitive data. All communication and information transmitted on-line is encrypted using complicated logarithm combinations. This is in addition to the protection afforded you by your cardholder to prevent fraudulent use of the card in a “card not present” environment.
Should you have any reason to complain, please contact us either on:
Telephone: 01924 369797
Please quote the following information; reason for complaint, date of purchase and your order number
All the information is given in good faith and is current at the time of distribution. Your Statutory Rights are not affected.
We reserve the right to refuse to supply any individual or company. The supplier of the goods featured is:
1 Westmorland Street
All material on this website is, subject to the copyright ownership of Laundry Boutique and may not be duplicated in any format and in any circumstances without the prior written consent of an authorised person within Lagenlook Boutique.
Users may access and download the contents of these pages and store a copy on a temporary basis for the sole purpose of viewing the pages. Permanent storage, copying or re-distribution of these pages is forbidden. We encourage appropriate links to our website with prior permission from the web administrator.